How to be able to download software from this web site

The software on this web site is only accessible to authorised users of the software.  These include:

• Existing users who have a current maintenance contract with Abstract Solutions
• Evaluation users who have already discussed their requirements with an Abstract Solutions representative

To gain access, you must:

• register on this web site 
• tell us who you are so that we can associate you with the correct customer group

This processed is discussed in detail below.

If you choose to register on this web site, we will only use your e-mail address for the purposes described in our Privacy Policy and not for any other purpose.

If you have already registered and/or been placed in a customer group, you can skip the relevant step(s) below.

To register on the Abstract Solutions web site:

• Fill out and submit the registration form
• Click on the activation link in the confirmation e-mail that you will then receive from us

To be placed in the appropriate customer group:

The process of placing you in a specific customer group ensures that you have access to software downloads to which you are entitled.

To do this, contact customer support asking to be placed in the appropriate customer group.  In this request you must provide the following information:

- Your web site username and registered e-mail address
- Your "Customer Number" or, if this is unknown:
- The name of your company, the site/project you work on and the main contact person there

Your "Customer Number" will have been allocated and sent to your project when you originally purchased your Abstract Solutions products.  You can find out what it is by looking in any of your licence key files at the "INSTALLATION" field.

We will notify you when this group placement has been completed.

Notification of Updates

We stronly recommend that you set your user profile to indicate that you wish to receive e-mail notification of product updates.

Redistribution of Materials

All downloaded resources remain copyright to Abstract Solutions Limited, or their original owner, and may not be redistributed publicly without prior permission from the owner. Users of this website may share downloaded software updates and resources with other licenced users within their site or organisation. If you are unsure whether you have permission to redistribute a resource please enquire.