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CUSTOMERS - Success Stories :: Landis & Gyr Case Study

Landis & Gyr
(formerly Siemens Metering)

World Leaders in pre-payment gas and electricity utilities, located in Telford, Shropshire, UK.

Benefit Summary

  • Adopting a strategic methodology to deliver a mission critical application.

  • Effective combined use of Kennedy Carter tools, training and consulting.

  • Success in an extremely constrained execution environment.


About the Case Study

The case study describes Landis & Gyr's domestic payment meter project for utilities in the North American market and is based upon interviews with managers Mark Lewis, Head of Projects & Technology, and Matt Hamblin, Project Leader.

The Project

The application allows a domestic user of a commodity (such as gas or electricity) to make an advance purchase of energy supply from an approved outlet, using a smartcard. Gas or electricity is purchased from a point of sale device located in local shops, post offices and petrol stations. Back home, the customer places the smartcard into the customer display terminal, which authorises the meter to supply energy to the purchased value.

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